LISTS ACROSS AMERICA, Inc.

3282 Titan Drive.   Cleveland, OH  44133-3347

(440) 877-1930   Fax: (440) 877-1931

www.listsacrossamerica.com

 

Terms and Conditions  

 

To our best knowledge and belief, this mailing list or telemarketing file has been prepared in accordance with the written or verbal instructions of our clients.

 

However, list users are encouraged to examine the file carefully. State counts are generally found at the end of the printout. If this list is sent to a mailing shop, please review the file prior to mailing. If there are any discrepancies, please notify our Customer Service Department promptly at 1-877-787-5478.

 

Every attempt will be made to rectify any errors quickly and correctly, within the limits of the following conditions:

 

RETURNS/CANCELLATIONS

No returns or exchanges will be accepted unless authorized by our Customer Service Department. Each adjustment is limited to a 10 day notification time limit. Cancelled orders will be subject to running charges – 50% invoice.

Any verbal notice concerning adjustments must be confirmed in writing and mailed to our Customer Service Department.

Lists Across America, Inc. does not guarantee the outcome of any mailing/marketing campaign utilizing the names rented on any purchase order. Our responsibility lies with deliverability not the manner and method of delivery.

 

USAGE

Unless Lists Across America, Inc. specifies otherwise in writing all names are furnished for one time use only by the mailer for whom the list was rented, and are not to be duplicated, reproduced, retained, disclosed, transferred, resold or reused. Retention, by means of a match-code, or any other such record of a name and address or other data supplied with this order for any purpose whatsoever beyond two weeks after the agreed mail date is not authorized. The guarantee will not apply to any lists which have been altered by any means not authorized in writing by Lists Across America, Inc. No reference to the list or its source can be made as part of the mailing. It is understood that lists may be seeded with decoys to detect unauthorized usage.

 

GUARANTEE

Lists Across America, Inc. has used its best effort to provide an accurate file. Lists are guaranteed 92% deliverable. Our liability shall be restricted solely to the cost of the list, since this is the only part of the direct marketing effort in our control. There is no refund guarantee on galley, 3 x 5 index cards, diskettes, email transmission costs or magnetic tape. Lists Across America, Inc. does not guarantee the outcome of any mailing/marketing campaign using names rented on this or any order.

 

In no event shall Lists Across America, Inc. be liable for postage charges and/or printed and mailing costs. Nor shall Lists Across America, Inc. be liable for telephone charges for any inaccuracies in a telemarketing campaign. Neither shall Lists Across America, Inc. be held responsible for punitive or compensatory damages resulting from loss of potential revenue.

 

POSTAGE REFUND

Lists Across America, Inc.’s liability for postage refunds is limited to returned mailing pieces (nixies) received in our office within 30 days of invoice date. Outgoing postage will be refunded at the minimum bulk rate in effect at the time of mailing for all undeliverable mail in excess of our guarantee. Postage refunds do not apply to additional copies of the list supplied at the same time.

 

Refunds or adjustments based on the quantity of undelivered mail returned by the USPS are limited to: expired forwarding order, moved-left no forwarding address, deceased, addressee unknown, unclaimed, box closed.

 

TERMS

Full payment required in advance from unrated firms. Terms are net cash 30 days. Bank references required for open account. Delinquent accounts shall be liable for collection costs and reasonable attorney’s fees. Any litigation disputes shall be adjudicated within the jurisdiction of  Lists Across America, Inc. listed office address as referenced in this document’s header.